Ready to Start Auto parts warranty

Standard Warranty Period:

  • Ready To Start Auto Parts provides a Standard 30 Days Parts only Warranty to cover defective parts and parts sent incorrectly.

  • Extended 60 or 90 Days Warranty option, if available and purchased additionally for the purchased part, extends the Standard Warranty Duration by 30 - 60 days.

  • All other terms and considerations remain the same under 30-60-90 Days Warranty.

What's Covered:

  • Ready To Start Auto Parts offer a parts only warranty.

  • Ready To Start Auto Parts warrants to the original purchaser that engine purchased will be free from cracks in the block, free from knocking, excessive oil consumption. The Engine warranty covers the block, heads and all internal components.

  • The following internal components of gasoline or diesel engines are covered: pistons pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, intake and exhaust valves, valve springs, push rods, rocker arms, hydraulic lifters and rocker arm shafts. The engine block and cylinder heads are covered only if damaged by a covered component.

  • The following components of automatic or manual transmission are covered: torque converter, oil pump, governor, drums, planetaries, sun gear & shell, sprags, shafts, bearings, shift rails, forks, synchronizers. We guarantee transmissions will shift properly, gears to be good and bearings to be good. Thoroughly clean all components of the transmission including oil pan before assembly. Replace oil and filter in all automatic transmissions. You must replace ALL seals and gaskets prior to installation. Flush & flow test cooler and lines. Fully engage torque converter in front pump. For manual transmissions, you must install a new clutch, pressure plate, and slave cylinder. You must also have your fly wheel turned prior to installation. Fill and check fluid to insure proper levels.

What's Not Covered and Exclusions:

  • NO LABOR COSTS are covered for any used part sold by Ready To Start Auto Parts.

  • Incidental or Consequential damages such as physical injuries or property damages, medical expenses, telephone or rental charges, lost wages or earnings, freight, shipping or towing of a vehicleor anything associated in the way of per diem expenses, accommodation or storage fees is not covered under this warranty.

  • Any and all claims or damage resulting from: failure to maintain proper coolant, fluid, refrigerant, or lubrication levels, overheating of any type, abuse, negligence, freezing, personal damages, fire, flood, vandalism, theft, collision, acts of God, competition or racing, usages not approved by the vehicle manufacturer, improper load capacity, or improper towing, damages cause by contaminated fluids, coolants, or lubricants for any reason, misuse, road conditions, riots or acts of war are not covered.

  • Any cost or expense associated with obtaining repair estimates or work performed to determine cost or estimate for repair is not covered.

  • Components NOT covered under warranty include all bolt-on accessories, wiring, sensors or ancillary items that may have been inadvertently shipped with the Engine or Transmission.

  • We do not warranty oil leaks/damage on engines or transmissions due to non-replaced seals, gaskets or filters.

  • Any work or repair done to vehicle without prior written authorization from Ready To Start Auto Parts is not considered an authorized claim and will not be covered.

  • Any and all commercial, for-hire use, sporting or competitive use is not covered.

  • Breakdowns caused by mechanical alterations not meeting manufacturer’s specifications are not covered.

  • Breakdowns caused by excessive wear and tear for the year and mileage of vehicle are not covered under this warranty.

  • Breakdowns that occurred while under another warranty of any kind are not covered.

  • Breakdowns covered by manufacturer warranty or recall, distributor or repairers guarantee, any other written warranty, government or court orders, decrees or settlements, or any valid or collectable insurance policy are not covered.

  • Breakdowns due to a covered part already replaced under this warranty.

  • Factory recalls or resultant breakdowns are not covered.

  • Improper engine or transmission installation or installation by a non-ASE Certified mechanicare not covered.

  • Transmission may need to be relearned, reset or flashed by dealer AND may need electronic valve body replaced; this is not covered. External switches and sensors on transmissions are not covered.

  • Any failure due to transmission coolant lines not being flushed at the time of installation is not covered.

  • Transmission clutches and clutch plates are not covered under this agreement.

  • Though our used parts are tested and cleaned, the external appearance of an engine or transmission may include dirt, oil, rust or other debris; this is not uncommon in the industry. There is no warranty on external visual appearance of parts.

  • Claims occurring outside the United States are not covered.

Return and Refund:

  • This warranty covers only defective parts and items sent incorrectly.

  • In the event that the delivered part is incorrect, Ready To Start Auto Parts will replace incorrectly shipped parts with no cost to the customer within 10 -15 days.

  • In the event that the delivered part is defective, Ready To Start Auto Parts reserves the right to first replace defective part. If a replacement is not available through Ready To Start Auto Parts, a refund will be issued upon return of the defective part. Ready To Start Auto Parts must be provided a detailed written explanation as to why the part is being returned.

  • Customer refunds are issued once the returned part has been inspected and verified to be the original part shipped and in the original condition shipped.

  • DO NOT SEND THE PART BACK BEFORE RECEIVING INSTRUCTIONS/ RETURN MERCHANDISE AUTHORIZATION (RMA).

  • Parts must be returned within 7 business days of return authorization. The return address will be provided at the time we are contacted. Parts must be returned to the location address provided in the RMA.

  • Returning the part is the responsibility of the customer and Ready To Start Auto Parts must be provided with a return tracking number when the item is returned.

  • No refunds are provided unless defective part is returned.

  • In the event a reorder is made prior to return of the first part, Ready To Start Auto Parts will require payment for the second part and will refund the initial order upon return of the first part.

  • Return shipping costs will not be reimbursed.

  • Incorrectly ordered parts or cancelled orders are subject to a twenty-five percent (25%) handling and restocking fees and the customer pays all shipping costs for return and replacement. Incorrectly ordered parts or cancelled orders, for any reason, are the customer’s responsibility.

  • No refunds or credits are allowed, under any circumstances, for returned parts not in their original assembled condition as shipped to customer (excluding items damaged in shipping and verified by a Ready To Start Auto Parts representative).

  • If the part is damaged, at time of delivery, both customer and delivery driver must write DAMAGED and sign their names to the delivery receipt. Also, if you receive a damaged part or an incorrect part you must notify our customer service department by e-mail and telephone call within three (3) business days (72 hours) of its arrival.

  • Parts refused at time of delivery will be subject to a twenty-five percent (25%) restocking fee and customerwill be responsible for all shipping charges.

Cancellation:

  • Once an order has been placed and the customer chooses to cancel the order before the item has been shipped, a twenty-five percent (25%) cancelation & restocking fee will apply.

  • Once an order has been placed and the customer chooses to cancel the order after the item has been shipped, a twenty-five percent (25%) cancelation & restocking fee will apply in addition to all shipping charges.

  • Parts refused at time of delivery will be subject to a twenty-five percent (25%) restocking fee and customer will be responsible for all shipping charges.

Customer Responsibility:

  • Parts must be installed by an ASE Certified mechanic. Improper installation and or labor charges are customers responsibility.

  • The customer must provide new seals and gaskets at the time of engine or transmission installation, including a new thermostat, timing belt/chain, water pump and oil pump (if applicable). Oil leaks/damage on engine or transmission due to non-replaced seals, gaskets or filters will be customers responsibility.

  • Transmission coolant lines must be flushed, or warranty will be void.

  • RADs with engine coolers and oil coolers must be replaced. Transmission may need to be relearned, reset or flashed by dealer AND may need electronic valve body replaced.

  • Incorrectly ordered parts or cancelled orders, for any reason, are the customer’s responsibility.

  • Customer’s must adherence to the vehicle manufacturer’s required maintenance schedule and must produce acceptable records in the event of a warranty claim.

  • Acceptable records must be: issued in the name of customer, be signed by customer, be electronically generated, issued by the commercial Automotive service facility performing the maintenance, include mileage, date, vehicle identification number, year, make and model, and include a record of payment and service performed.

  • Handwritten information on records, receipts, or repair orders, pertaining to or documenting required maintenance are not acceptable.

Warranty Claim:

  • All warranty claims must be filed within the warranty period and include diagnostic print-out from an Automotive Service Excellence (ASE) certified mechanic and mechanics installation invoice with receipts showing CUSTOMER RESPONSIBILITY requirements have been met. E-mail full name and contact information with all paperwork and photo-copy image of all receipts to info@rtsautoparts.com. A representative will contact you with 24 -48 business hours, subject to major holidays.

Warranty Limitations:

  • In case of a total breakdown of a delivered unit, Ready To Start Auto Parts’ obligation is limited to replacing components covered under this warranty.

  • If replacement of a covered component is required and a replacement component is not available, Ready To Start Auto Parts reserves the right to pay the customer the cost of replacement component's value, not to exceed the original purchase price.

  • Ready To Start Auto Parts, at it's sole discretion, may opt to replace the original unit with another used assembly of like kind and quality. Replacement of any part or transmission or engine covered under this warranty will be considered a repair and will not change the original length of time or term of warranty based on the original purchase date.

Choice of Law and Venue:

  • All questions concerning or legal matters concerning the construction, interpretation, validity and enforceability of this Agreement, whether in a court of law or in arbitration, shall be governed by and construed and enforced in accordance with the laws of the State of Rhode Island, without giving effect to any choice or conflict of law provision or rule that would cause the laws of any other jurisdiction to apply.

Other Terms and Conditions:

  • Mileage is not guaranteed and is correct to the best of our knowledge.

  • Typical delivery time is 7-14 working days. Unusual circumstances may require additional time.

  • Residential deliveries incur additional shipping charge unless alternatives are pre-arranged.

  • OEM parts are interchangeable with multiple years, makes and models, thus the same part is an exact fit for multiple makes and models as determined by OEM standards. We guarantee the part we sell to fit your vehicle.

  • This warranty is not transferrable and all deposits are non-refundable.

  • Once a claim has been initiated, the customer may not continue to operate the vehicle until a claim determination or decision has been made by Ready To Start Auto Parts; continued operation will void the claim.

  • For payments under $3000, we accept and virtually process all Credit & Debit Cards (Visa, MC, Amex, or Discover, etc) over the phone or we can send you an email link so that you can pay securely online by Credit or Debit card. For orders over $3000, we accept wire transfers. We can provide the wire instructions by email, or you can just call us from your bank, and we can give the wire instructions to your banker right over the phone.

  • The customer is required to self-accrue and remit Use tax due on all purchases for which Sales tax has not been collected by Ready To Start Auto Parts.

  • We stand by our warranties and make sure that our valued customers are at ease when purchasing auto parts from us. If you have any questions, feel free to call us at 888-787-5603/ 801-900-4595.

Privacy Policy

  • Ready To Start Auto Parts certifies that your information is safe and secure when making transactions over the Internet.

  • Through this Internet Privacy Statement, we want to reassure our customers that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.

  • We use a credit card processing company to bill customers of goods purchased from us, and we also use outside distributors and delivery companies to assist us in fulfilling and delivering orders. We share with them only the information necessary to enable payment processing and fulfillment & delivery of goods.

  • Our users' personal information will not be shared, sold, or rented to any organization outside of Ready To Start Auto Parts and our financial and order fulfillment affiliates.

  • Our customers can always update their communication preference and personally identifying demographic information by e-mailing us at Info@rtsautoparts.com .